Terms of Business
Trading conditions, operational procedures, and client responsibilities
Download PDFTable of Contents
Navigate through all sections of the agreement
Introduction and Scope
Account Opening and Client Classification
Trading Conditions and Execution
Fees, Commissions and Charges
Risk Management and Margin Requirements
Client Communications and Notifications
Client Conduct and Prohibited Practices
Limitation of Liability and Risk Disclaimer
Dispute Resolution and Complaints
Governing Law and Termination
Introduction and Scope
1.1 Pure M Global LTD, a company registered in the Republic of Vanuatu under registration number 14801, with its registered office at Pot 805/103 Rue D'Auvergne, PO BOX 535, Port Vila, Vanuatu, and regulated by the Financial Services Commission of Vanuatu (VFSC License No. 14801), (hereinafter referred to as the "Company") offers investment services in financial derivatives trading to natural persons and legal entities.
1.2 The Company provides online trading services through its platform known as "Pure Portal" (hereinafter the "Platform"), which permits clients to trade in foreign exchange (forex), contracts for difference (CFDs), commodities, indices, stocks, and other financial instruments.
1.3 This Terms of Business Agreement sets forth the terms and conditions under which the Company shall provide services to clients. This Agreement shall apply to all transactions and relationships between the client and the Company.
1.4 The client acknowledges that by clicking "I Accept" during account registration or by using the Platform, the client irrevocably accepts and agrees to be bound by all terms and conditions contained herein.
1.5 The Company may modify these Terms of Business at any time with 30 days notice to clients. Continued use of the Platform after modifications constitutes acceptance of the new terms.
Account Opening and Client Classification
2.1 Eligibility: Clients must be at least 18 years of age and possess full legal capacity to enter into binding contracts. Minors and legally incompetent persons are prohibited from opening trading accounts.
2.2 Application Process: Clients complete the online account opening form providing personal information, financial details, and contact information. All information must be accurate, complete, and truthful.
2.3 Verification: The Company conducts full Know Your Customer (KYC) verification including identity confirmation, address verification, and source of funds verification. Accounts remain restricted until verification is complete.
2.4 Client Classification: Clients are classified as retail clients by default. Professional classification available upon request for qualifying clients with trading experience and financial assets.
2.5 Account Activation: Following successful verification, trading accounts are activated and clients receive login credentials. Trading may commence immediately upon account activation.
2.6 Account Currency: Clients may choose account currency (USD, EUR, GBP, or others as offered). Currency conversion at prevailing exchange rates applies.
Trading Conditions and Execution
3.1 Trading Hours: The Company offers 24/5 trading Monday through Friday. Weekend and holiday closures observed as per financial market calendars.
3.2 Order Types: The Company accepts market orders, pending orders, limit orders, and stop orders. Each order type executes according to specific rules and market conditions.
3.3 Order Execution: Orders execute on Straight-Through Processing (STP) basis without market making. Client orders transmitted directly to liquidity providers.
3.4 Execution Quality: Best execution achieved through multiple liquidity providers. Execution prices may differ from quoted prices due to market volatility and liquidity conditions.
3.5 Slippage: Price differences between quote and execution (slippage) may occur during volatile markets. Clients accept responsibility for slippage and resulting price differences.
3.6 Order Rejection: The Company reserves the right to reject orders exceeding position limits, margin requirements, or violating compliance rules.
3.7 Leverage: Maximum available leverage is 1:200 on forex pairs. Leverage on other instruments varies by asset class. Leverage amplifies both gains and losses.
Fees, Commissions and Charges
4.1 Forex Spreads: Forex traded on variable spreads. Typical spreads range from 0.0 to 3.0 pips depending on market conditions and liquidity.
4.2 CFD Commissions: CFD trades charged per-lot commission fees. Standard CFD commission is $6.50 per standard lot or as specified in account details.
4.3 Minimum Commission: Minimum commission of $5 USD per day applied if daily trading volume below minimum threshold.
4.4 Overnight Financing Charges: Positions held overnight subject to financing charges (swaps). Swap rates vary based on currency pairs and interest rate differentials. Swap rates updated daily.
4.5 Deposit Fees: No deposit fees charged by the Company. Client banks may charge fees for international wire transfers.
4.6 Withdrawal Fees: No withdrawal fees charged by the Company. Client banks may charge fees for receiving international wire transfers.
4.7 Inactive Account Fee: Accounts inactive for 12 consecutive months may be subject to monthly fees of $10 USD to cover administrative costs.
4.8 Fee Changes: The Company may change fees with 30 days notice. Updated fee schedules published on the website.
Risk Management and Margin Requirements
5.1 Margin Requirement: Clients must maintain minimum margin requirement on their accounts. Minimum margin requirement is 2% of notional trade value.
5.2 Margin Call: When account equity falls below margin requirement, a margin call is issued. Clients have 24 hours to deposit additional funds.
5.3 Forced Liquidation: If margin call not met within 24 hours, the Company forcibly liquidates positions to restore margin compliance. Client liable for any losses.
5.4 Stop Loss Orders: Clients may place stop loss orders to limit potential losses. Stop loss orders do not guarantee loss limitation during price gaps or flash crashes.
5.5 Risk Management: Clients responsible for managing own trading risk. Company provides risk management tools but does not manage client risk.
5.6 Position Limits: The Company may impose position limits based on risk management considerations. Limits communicated to clients in advance.
5.7 Account Equity: Account equity calculated as deposits plus/minus trading profits/losses minus fees and charges. Equity displayed in real-time on platform.
Client Communications and Notifications
6.1 Communication Channels: The Company communicates with clients via email, SMS, phone, and platform notifications.
6.2 Important Notices: Margin calls, system maintenance, regulatory updates, and compliance notices sent via email and displayed on the platform.
6.3 Account Statements: Daily account statements showing trading activity, fees, and account balance. Monthly consolidated statements provided upon request.
6.4 Trading Confirmations: Immediate confirmation provided for all executed trades. Confirmation includes trade details, entry price, and execution time.
6.5 Language: All communications provided in English. Client responsible for understanding English-language materials.
6.6 Contact Information: Clients must keep email address and phone number current. The Company not liable for missed communications due to incorrect contact information.
Client Conduct and Prohibited Practices
7.1 Professional Conduct: Clients must conduct themselves professionally and in good faith. Fraudulent, abusive, or illegal conduct prohibited.
7.2 Market Manipulation: Market manipulation, spoofing, layering, and other abusive trading practices strictly prohibited and monitored.
7.3 System Integrity: Clients may not attempt to exploit system vulnerabilities, errors, or software bugs. Exploitation attempts result in account closure.
7.4 Regulatory Compliance: Clients must comply with all applicable laws and regulations in their jurisdiction of residence.
7.5 Third-Party Trading: Clients may not permit other persons to trade on their account without prior Company authorization.
7.6 Unauthorized Access: Clients must protect login credentials and immediately report any unauthorized account access.
7.7 Consequences: Violations result in account restrictions, suspension, or permanent termination at Company discretion.
Limitation of Liability and Risk Disclaimer
8.1 Trading Risk: Trading in forex and CFDs involves substantial risk of financial loss. Clients may lose more than their initial deposit.
8.2 Past Performance: Past trading performance does not guarantee or indicate future results. Markets are unpredictable.
8.3 No Guarantee: The Company makes no guarantee regarding trading profits, minimum returns, or capital preservation.
8.4 Leverage Risk: Leverage amplifies both gains and losses. High leverage significantly increases risk of total account loss.
8.5 Limited Liability: The Company is not liable for indirect, consequential, or punitive damages. Total liability capped at amount in client account.
8.6 Market Conditions: The Company not liable for market volatility, price gaps, flash crashes, or other market conditions.
8.7 Force Majeure: The Company not liable for losses from force majeure events including wars, natural disasters, or regulatory actions.
8.8 Technical Issues: The Company not liable for losses from platform downtime, technical errors, or communication failures except for gross negligence.
Dispute Resolution and Complaints
9.1 Complaint Procedure: Clients may submit complaints in writing to complaints@puremarketbroker.com.
9.2 Investigation: The Company investigates complaints within 10 business days and provides written response.
9.3 Escalation: Unresolved complaints may be escalated to senior management within 30 days of Company's initial response.
9.4 Regulatory Complaints: Clients may file complaints with the Financial Services Commission of Vanuatu.
9.5 Arbitration: Disputes may be submitted to binding arbitration under Vanuatu Arbitration Act.
9.6 Mediation: Mediation attempted for disputes before arbitration or litigation.
9.7 Jurisdiction: All disputes resolved under Vanuatu law and jurisdiction.
Governing Law and Termination
10.1 Governing Law: These Terms of Business governed by and interpreted under the laws of the Republic of Vanuatu.
10.2 Jurisdiction: All disputes submitted to Vanuatu courts or arbitration as specified in Terms of Business.
10.3 Termination by Client: Clients may terminate accounts by written notice. All positions must be closed before account closure.
10.4 Termination by Company: The Company may terminate accounts for breach, fraud, regulatory violations, or without cause with 30 days notice.
10.5 Immediate Termination: Immediate termination for fraud, illegal activity, or material breach.
10.6 Survival: Payment obligations, indemnification, and confidentiality obligations survive account termination.
10.7 Effect of Termination: Upon termination, no new trades accepted. All existing positions settled at current market value.